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ESCROW DETAILS

Summary: Escrow requires both parties to agree to all terms in order to begin a new transaction, however this is all completely automated within the A1sale escrow system.

1. Buyer (or seller) signs in to A1sale.co.uk and begins a transaction. If the buyer is not a registered user, they should register with A1sale. Registration is free.
2. Define the terms of the transaction and provide information about the merchandise. Some of this information includes:
   • Email Address of other party
   • Length of inspection period
   • Party responsible for paying escrow fee
   • Delivery Method
   • Shipping Costs
3. This is automated, however the buyer can miss out some of this information, but will be asked by email later and may lengthen the transaction time.
4. The other party will be asked, via email, to sign in and review and confirm the information the buyer has provided regarding the transaction.
5. During the procedure, the buyer will be asked to submit payment to the A1sale escrow system and will appear as "A1Sale" on the buyer's statement from your credit card company. however if you elect to pay by cheque this will need to be made out to "Comag", crossed and sent by normal mail, which will lengthen the transaction time.

Summary: As a trusted third party, Comag secures the buyer's payment in a trust account.

1. The buyer submits their payment to Comag. Several payment methods are available.
2. The buyer's payment, will be automatically received, verified and secured in their trust account.
3. After payment is secured, the seller is automatically prompted to deliver the merchandise to the buyer.

Summary: With the buyer's payment secured by Comag, the seller delivers the merchandise to the buyer without fear of fraud.

1. The seller delivers the merchandise to the buyer. If the merchandise requires shipping, the seller must use an approved delivery service.
2. The seller must initially pay for the shipment of the merchandise. If the buyer is responsible for shipping costs, the seller will be reimbursed when the transaction is complete.
3. After delivery, the seller will email Comag and provide tracking information if necessary.
4. If available, the buyer can track delivery of the merchandise with the tracking information.

Summary: The buyer accepts the merchandise after inspecting it. Comag releases payment to the seller.

1. The buyer may examine the merchandise within the inspection period.

2. If the buyer accepts the merchandise (by email to Comag), Comag will begin the process of disbursing the escrow fees.

3. Payment is released to the seller with escrow fees and shipping costs deducted, if applicable.

Rejecting the Merchandise

1. If the Buyer rejects the merchandise (by email to Comag), the Buyer will be responsible for paying 100% of the escrow fees. The Buyer may reject the item for any reason.

2. If the Buyer  "Rejects" the merchandise (by email to Comag) during the Inspection Period, Comag will email the Buyer and Seller indicating the Buyer's decision to reject and return the merchandise to the Seller.

3. The Buyer will promptly return the merchandise to the Seller's address, provided to the Buyer in the email notification.

4. The Buyer is solely responsible for all shipping and insurance costs. Shipment must be made by the courier that shipped the merchandise from the Seller to the Buyer.

5. Immediately after shipment, the Buyer will email Comag and submit the shipping information which includes the name of the courier and tracking information. It is the Buyer's responsibility to accurately provide this information.

6. Upon receipt of shipping information, Comag will email the Buyer and Seller indicating that the merchandise has been shipped. This email will include the name of the courier and tracking information to allow the Buyer to track the Shipment.

7. If the Buyer returns the merchandise to the Seller without following the guidelines described above, Comag will not return any escrowed funds to the Buyer unless and until a) the Seller confirms that the returned merchandise arrived in the condition it was sent and b) until there is a Resolution of Dispute.

Seller Accepts Returned Merchandise

1. If the Seller Accepts (by email to Comag) the merchandise during the Inspection Period, the Seller will have officially accepted the returned merchandise and Comag will begin the process of disbursing the escrow funds.

2. The Seller is allowed an Inspection Period of 5 days.

3. If the Seller fails to email "Accept" or "Reject" during the Inspection Period, Comag will conclude that the Seller is satisfied with the returned merchandise and will begin the process of disbursing the escrow funds:

   If the Buyer agreed to pay the Shipping Fee:

   • Comag will pay the Seller the Purchase Amount less the Escrow Fee that the Seller agreed to pay, if any.

   • Comag will reimburse the Seller for the Shipping Fee.

   If the Seller agreed to pay the Shipping Fee:

   • Comag will pay the Seller the Purchase Amount less the Escrow Fee that the Seller agreed to pay, if any.

4. Upon completion of the disbursements, escrow shall be deemed closed and final, and the transaction between the Buyer and Seller will be officially over.

Seller Rejects Returned Merchandise

1. If the Seller (by email to Comag) Rejects the merchandise during the Inspection Period, Comag will email the Buyer and Seller indicating the Seller's decision to reject the returned merchandise.

2. The Seller is allowed an Inspection Period of 5 days.

3. If the Seller chooses to reject the merchandise, both parties will be deemed to have a "dispute" regarding either a) the condition of the returned merchandise or b) the allocation of disbursed escrowed funds between the Buyer and Seller to compensate the Seller for the diminution in value of the returned merchandise, taking into consideration the insurance obtained during shipment.

4. Comag will continue to hold the funds in escrow until the dispute is resolved.

5. Upon completion of the disbursements after resolution of the dispute, escrow shall be deemed closed and final, and the transaction between the Buyer and Seller will be officially over.

Simple
Four Easy steps to complete a transaction. And we keep you in touch at each stage via email.

Secure
Buyers inspect merchandise before payment is released to the Seller.

Sellers know we have received payment before the merchandise is shipped.

Convenient
Trade anywhere with anyone.
Pay in your chosen currency by cheque,card or wire. Be paid by cheque or wire.

Comag guarantee that the Buyer gets the goods or their money back, and the Seller gets the money or their goods back.