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Online

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Meeting your maintenance support requirements


Continuity Cover

Maintenance Services

Our hardware cover is at two levels

(A) what we call Continuity Cover – essentially this means cover for fast response -48 hours to fix if possible- and all labour costs in fixing any problem plus loan equipment where possible and
(B) Complete Hardware and components cover and continuity cover with no-cost for replacement at point of failure -this is essentially an extended warranty plus   continuity maintenance with loan equipment where possible until repare is effected.  (i.e. no other costs for your computer systems apart from your monthly payment).

i.e nothing to pay at the point of failure - no more costs on your network system until you are ready for major planned improvements at some future date.

In line with these details we give below some examples for both single computers and networks:

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A) Continuity Cover

Hardware Maintenance support (£ / month) - new equipment - first year

( either new equipment or if you don't want extended warranty cover)

Schedule of Equipment

monthly

Computer - fast response (continuity maintenance.)

£2.78

Computer - hardware cover (extended warranty)

£0.00

Monitor - fast response (continuity maintenance.)

£1.04

Monitor - hardware cover (extended warranty)

£0.00

Printer (Laser/ Dot matrix or Inkjet) - continuity .

£1.39

Printer (Laser/ Dot matrix or Inkjet) ext. warranty

£0.00

Software rebuild support

£4.17

Hardware Maintenance / software support Charge

£9.38

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B) Continuity  and extended warranty cover (no-cost for replacement at point of failure)

Hardware Maintenance support (£ / month)

Schedule of Equipment

monthly

Computer - fast response (continuity maintenance.)

£2.78

Computer - hardware cover (extended warranty)

£5.14

Monitor - fast response (continuity maintenance.)

£1.04

Monitor - hardware cover (extended warranty)

£1.88

Printer (Laser/ Dot matrix or Inkjet) - continuity .

£1.39

Printer (Laser/ Dot matrix or Inkjet) ext. warranty

£3.19

Software rebuild support

£4.17

Hardware Maintenance / software support Charge - total

£19.58

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C) Complete Hardware and components no-cost for replacement at point of failure

Hardware and minimal Sage phone cover Maintenance support (£ / month)

Schedule of Equipment

monthly

Computer - fast response (continuity maintenance.)

£2.78

Computer - hardware cover (extended warranty)

£5.14

Monitor - fast response (continuity maintenance.)

£1.04

Monitor - hardware cover (extended warranty)

£1.88

Printer (Laser/ Dot matrix or Inkjet) - continuity .

£1.39

Printer (Laser/ Dot matrix or Inkjet) ext. warranty

£3.19

Software rebuild support

£4.17

Sage software minimum telephone support

£6.67

Hardware & software Maintenance / software support Charge total

£26.25

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Please note the itemised netwok example prices.  Doodoo.gif (929 bytes) Examples

You will be relaxed in the knowledge that there will be no major discontinuities in running your business due to problems with the computer system.

We are operating a Spam avoidence system.
In the first instance, please use the following temporary
email address, if you wish to contact us.
We will reply giving you a permanent, simple-to-remember
email address for future contacts.
In the first instance please  email: email01.gif (1099 bytes)

  

57 Carr Rd Deepcar Sheffield S36 2RH 

last update 15 March  2007

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